FAQ

Question 1

When will I receive my order?

Answer

Orders are processed and shipped within 5 business days unless noted in the description or if you are part of a pre-order. A confirmation email will be sent when your order has shipped.

Question 2

How do you ship my order?

Answer

If you picked the shipping option, all orders are shipped via USPS. I use the most cost efficient shipping packages to save you money on shipping. If you order more than one item, most likely your order will be shipped priority mail. Sometimes packages can take between 2 and 7 business days to arrive to your home. If you have not received your items in 2 weeks from your order date - please text me. 707-484-9436

Question 3

Can I change or cancel my order?

Answer

Yes and no. Depending on when you need to change or cancel your order might be a yes or no. If we have not ordered your clothing or made your item yet - then yes, we can cancel or change your order. If we have already ordered your item or started to make it - then no - I'm sorry you can not. Please double check the items you order before purchasing your basket.

Question 4

How do I wash my custom clothing?

Answer

Recommended washing instructions: -Turn your item inside out. -Wash with like colors. -Wash with cold water. -It is recommended that you do not use liquid fabric softner - it could possibly cause problems with your artwork or rhinestones. Drying instructions: However you normally dry your clothes. We throw ours into the dryer and set it to sensor dry - Not quite sure what that is but it works. I have also hung to dry and also thrown it into high heat for 60 minutes. I have shirts that are still going strong from the first year we opened over 10 years ago.

Question 5

How do I get wholesale pricing:

Answer

We are first and foremost a wholesale custom shop. Most of our orders go out to schools, businesses or large sport teams. We will work with your group to try to get the best pricing we can. The more you order the bigger discount you will get. The shirts you purchase through this website are meant to be fun and great for gifts. If you would like a custom order - text me, 707-484-9436 and then email me the artwork you need on your clothing. info@nevaritshirts.com We can screenprint, sublimate, vinyl cut, rhinestone and mix and match some of those styles to come up with a great design!

Question 6

Do you do embroidery:

Answer

No. I am looking for an embroiderer myself so that I can send customers to them! If you do embroidery - Text me! We currently use Digital Stitchz in Downtown Fairfield.

FAQ